Shop and sell safely on Vend

We strive to not only make Vend an effective, fun marketplace, but a safe, secure one as well. If you notice any misconduct, just send us a quick message and we’ll be happy to help.

General guidelines:

  • Never share your Vend account details with anyone including third party websites, we will never ask you for your password. 
  • Beware if a buyer requests to transact outside of Vend, as this transaction will not be protected under our terms and conditions. 
  • If you allow your children to use your Vend account, monitor their purchases and interactions.

Covid-19 safety procedures:

Vend is closely monitoring statements and the latest information released by the Ministry of Health and World Health Organization, as such we have taken a variety of actions including: 

  • Regular temperature checks for all our staff and drivers. 
  • Sanitizing all our equipment regularly. 
  • Sanitizing each item before it’s delivered to the buyer. 
  • All drivers and staff members will be wearing personal protective equipment.

Chat feature:

  • The chat feature can only be used to communicate with a seller regarding a posted item. 
  • Never give out personal financial information.
  • Never share your personal information, such as your phone number or email address. 
  • Using the chat feature for soliciting and advertising is prohibited. 
  • Messages with hate speech, harassment, or any other inappropriate behavior are prohibited. 
  • Block and report any users who use the chat feature for inappropriate purposes.