Shop with confidence, if the item does not match the description on the website, buyers are entitled to a full refund. After your purchase has been delivered to you, feel free to contact Vend customer support within 24 hours to request a refund while providing photo evidence. Please note that the Vend management will thoroughly review the case, and if the dispute is approved, we ensure to process your refund request within a maximum of 2 business days.
Received your item as described? Great! Click the ‘Release payment’ button in the email receipt or on your Orders page to release the payment to the seller. Kindly note that if Vend does not receive a refund request or the ‘release payment’ button is not clicked within 24 hours of product delivery, all sales are considered final.